PRIVACY NOTICE
This privacy notice for COINEX LTD ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you: Visit our website at coinex.ltd, or any website of ours that links to this privacy notice. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@coinex.ltd
What data do we collect?
In short: We collect personal information that you provide to us voluntarily. This includes data such as your email address, username, and encrypted password. In some cases, we may also collect sensitive information such as payment data, with your consent or as permitted by law. You are responsible for ensuring that the personal information you provide is accurate and up-to-date.
How do we use your data?
In short: We process your data to provide and improve our Services, communicate with you, ensure security and fraud prevention, and comply with the law. We may also process your data for other purposes with your consent. Depending on how you interact with our Services, we may process your data for various reasons, such as facilitating account creation and authentication, responding to inquiries and offering support, sending administrative information, or protecting an individual's vital interest.
What are the legal bases used for processing your personal information?
We only process your personal information when it is necessary and when there is a valid legal reason to do so under applicable law. This can be based on your consent, to comply with laws, to provide services and fulfill contractual obligations, to protect your rights, or to fulfill legitimate business interests. For those located in the EU, the General Data Protection Regulation (GDPR) and UK GDPR require us to explain the legal bases we rely on to process personal information. The legal bases include consent, performance of a contract, legal obligations, and vital interests. For those located in Canada, we may process your information with your express or implied consent or in some exceptional cases, such as when it is clearly in your interest or for fraud detection and prevention.
When and with whom do we share your personal information?
We may share your personal information in specific situations, such as business transfers, or during negotiations for mergers, sales, financing, or acquisitions. We may also share your information with affiliates, which include our parent company, subsidiaries, joint venture partners, or companies that we control.
Do we use cookies and other tracking technologies?
We may use cookies and similar tracking technologies to collect and store your information. More information about how we use such technologies and how you can refuse certain cookies can be found in our Cookie Notice.
How long do we keep your information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law. When we no longer need to process your information, we will either delete or anonymize it, or if it cannot be deleted yet, we will securely store it.
How do we keep your information safe?
We have implemented reasonable technical and organizational security measures to protect your personal information. However, we cannot guarantee that unauthorized third parties will not be able to access or defeat our security measures, so we continuously assess and improve our security measures.
Do we gather data from minors?
In brief: We don't intentionally collect data from or advertise to children under the age of 18. By using our services, you agree that you are at least 18 years old or that you are the parent or legal guardian of a minor and give your consent to their use of our services. If we learn that we have obtained personal information from a user who is under 18 years of age, we will disable the account and take reasonable measures to delete the data from our records as quickly as possible. If you are aware of any data we may have collected from children under the age of 18, please contact us at support@coinex.ltd.
What are your privacy rights?
In brief: In some areas, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have certain rights under data protection laws that allow you more access to and control over your personal information. You have the right to view, modify, or terminate your account at any moment. These rights may include the right (i) to request access to and receive a copy of your personal information, (ii) to request correction or deletion; (iii) to limit the processing of your personal information; and (iv) if applicable, to data portability. Under certain situations, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the information provided in the "How Can You Contact Us About This Notice?" section below. We will assess and act on any request in accordance with the applicable data protection regulations. If you are located in the EEA or UK and believe that we are processing your personal information unlawfully, you have the right to file a complaint with your local data protection supervisory authority. Contact information for these authorities can be found here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you are located in Switzerland, contact information for the data protection authorities is available here: https://www.edoeb.admin.ch/edoeb/en/home.html. Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the information provided in the "How Can You Contact Us About This Notice?" section below or updating your preferences. Please keep in mind, however, that this will not impact the lawfulness of the processing prior to withdrawal, and when permitted by applicable law, it will not affect the processing of your personal information performed based on legal grounds other than consent. Account information: If you ever want to review or modify the information in your account or terminate your account, you can: contact us using the provided contact information or log into your account settings and update your user account. When you request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may keep some data in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal obligations. Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can typically choose to delete cookies and reject cookies in your browser settings. If you opt to remove cookies or reject cookies, certain features or services of our Services may be affected. If you have any questions or comments regarding your privacy rights, please contact us at support@coinex.ltd.
Controls for "Do Not Track" Features:
Many web browsers and mobile operating systems provide a "Do Not Track" feature that allows users to indicate their preference not to have their online browsing activity monitored and collected. However, there is currently no standard technology for recognizing and implementing these signals. As a result, we do not currently respond to Do Not Track browser signals or any other mechanism that communicates a user's choice not to be tracked online. If a standard for online tracking is adopted in the future, we will update this privacy notice accordingly.
California Residents' Privacy Rights:
If you are a California resident, you have certain rights related to your personal information. Under the "Shine the Light" law, you can request, free of charge and once per year, information about the categories of personal information we have disclosed to third parties for direct marketing purposes and the names and addresses of those third parties. If you are under 18 years old, reside in California, and have a registered account with our Services, you can request removal of unwanted data that you publicly posted on the Services. Please contact us using the information provided below to request this. Please note that we may not be able to completely or comprehensively remove the data from all our systems.
Updates to this Notice:
We may update this privacy notice from time to time to comply with relevant laws. The updated version will be indicated by an updated "Revised" date and will become effective when accessible. If we make significant changes, we may notify you by posting a notice of the changes or by directly sending you a notification. We encourage you to review this privacy notice periodically to stay informed about how we protect your information.
Contact Information:
If you have any questions or comments about this notice, you can reach us at support@coinex.ltd.
Review, Update, or Delete Your Data:
Depending on your country's applicable laws, you may have the right to request access, changes, or deletion of the personal information we have collected from you. To do so, please visit our website at https://coinex.ltd/.